Privacy Policy

1. Introduction

This privacy policy sets out how Stormsure Ltd uses and protects any information that you provide to Stormsure Ltd, including information provided through the website www.stormsure.com. Stormsure Ltd is based in the UK and sells adhesive tapes and repair products (the Services). As such, Stormsure Ltd may process personal data of its customers, contacts, and website visitors.

 

2. Personal Data and Basis for Collection

For the purpose of Data Protection Legislation, Stormsure Ltd acts as a data controller when personal data is provided directly through the website, email, phone, face-to-face contact, or other means. When information is provided solely for performing a contract or where Stormsure Ltd cannot determine the use of such information, Stormsure Ltd acts as a data processor.

 

Stormsure Ltd may collect, use, store, and transfer different kinds of personal data, including:

 

• Identity Data: names, usernames, titles, job titles, directorships.

• Contact Data: billing addresses, delivery addresses, email addresses, telephone numbers.

• Financial Data: bank account and payment card details.

• Transaction Data: details about payments and purchases.

• Usage Data: information about how you use Stormsure Ltd’s services.

• Marketing and Communications: preferences in receiving marketing or surveys and communication preferences.

• Additional Information: any other information you choose to provide.

 

Stormsure Ltd does not process Special Categories of Personal Data unless provided for customization purposes.

 

3. Failure to Provide Personal Data

Failure to provide requested personal data may prevent Stormsure Ltd from performing the contract. In such cases, Stormsure Ltd may have to cancel the services, and you will be notified if this occurs.

 

4. How Personal Data is Collected

Stormsure Ltd collects personal data through:

 

• Direct Interactions: via forms, post, phone, email, or otherwise.

• Third Parties: personal data may be received from various third parties, including employers.

 

5. Purposes for Using Personal Data

Stormsure Ltd uses personal data for:

 

• Registering Customers: verifying identity and managing log-ins.

• Processing and Delivering Services: managing payments, charges, and correspondence.

• Responding to Queries: providing support and handling inquiries.

• Marketing: sending marketing communications and surveys.

• Business Performance: assessing client satisfaction and improving services.

• Events: providing event-related services.

 

6. Change of Purpose

Personal data will be used only for the purposes for which it was collected unless deemed necessary for a compatible purpose. For unrelated purposes, you will be notified and the legal basis explained.

 

7. Data Sharing

Personal data may be shared with:

 

• Stormsure Ltd member organizations.

• Public platforms in accordance with services provided.

• Marketplaces such as Amazon or eBay.

• Legal Obligations: compliance with legal obligations or to enforce terms.

• Debt Recovery Agencies.

• Business Transactions: potential mergers or acquisitions.

 

8. Data Storage

Personal data is encrypted and stored securely within the UK or in Cloud storage facilities. Appropriate security measures and processing provisions are in place to protect data.

 

9. Data Retention

Personal data is retained as long as necessary for the purposes for which it was collected, in accordance with regulatory obligations and good practice.

 

10. Your Rights

Under Data Protection Legislation, you have the right to:

 

• Access your personal data.

• Correct your personal data.

• Erase your personal data.

• Object to processing.

• Restrict processing.

• Transfer your data.

• Withdraw Consent.

 

To exercise these rights, contact admin@stormsure.com.

 

11. Children

The website is not intended for children, and Stormsure Ltd will not knowingly collect data from persons under 18.

 

12. Complaints

For complaints regarding data handling, contact the Information Commissioner’s Office (ICO) or Stormsure Ltd directly.

 

13. Contact Information

For questions or further information, contact admin@stormsure.com.